USCIS Implements Customer Identity Verification at Field Offices

Beginning September 9, 2013, USCIS will employ a new verification tool called Customer Identity Verification (CIV) in its field offices. Customers will now submit biometric data, specifically fingerprints and photographs, when appearing at USCIS offices for interviews or to receive evidence of an immigration benefit. Information and advice can be provided by an experienced US Immigration Attorney with knowledge of the newly implemented system at the Los Angeles Field Office.

CIV will enhance the integrity of the US immigration system and combat identity fraud by allowing USCIS to biometrically verify a customer’s identity. Having resolved a technical issue that delayed our original launch, the tool will now be phased in between September 9 and October 21, 2013 to customers attending an interview or being issued evidence of an immigration benefit. This includes all local offices in Los Angeles and Southern California, including Orange County, Inland Empire/San Bernardino/Riverside and San Diego.

How It Works:

After a customer arrives at a field office, such as the Los Angeles field office, clears security, and is called to the counter, we will electronically scan two fingerprints and take a picture to verify their identity. The process takes just a few minutes and applies only to customers who have an interview or receive evidence of an immigration benefit. People who come to the USCIS office for InfoPass appointments or to accompany a customer, such as an immigration lawyer, will not undergo this process. After we verify the customer’s identity, they can proceed to their interview or receive their document or green card.

Currently, USCIS requires applicants and petitioners requesting immigration or naturalization benefits to visit one of our Application Support Centers (ASCs) to provide biometric data. USCIS uses this data to help determine eligibility for requested benefits. This requirement, along with providing a government-issued document/green card for examination, will not change.

How It Helps:

CIV connects instantly to the United States Visitor and Immigrant Status Indicator Technology’s (US-VISIT’s) Secondary Inspections Tool (SIT). SIT is a Web-based application that processes, displays and retrieves biometric and biographic data. US-VISIT also links databases associated with border inspections and security.

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