Customer Identity Verification (CIV) Questions and Answers

The following article is an excerpt from a question and answer meeting between United States Citizenship and Immigration Services (USCIS) and the American Immigration Lawyers Association (AILA). The questions (Q) are asked by AILA and the answers (A) are provided by USCIS

On September 9, 2013, USCIS began implementing a new system called Customer Identity Verification (CIV) process at its field offices. Customers appearing for interviews or receiving evidence of an immigration benefit, such as an I-551 stamp or an emergency advance parole document, are now asked to submit biometric data (fingerprints and photographs), so that USCIS can verify the customer’s identity.

Q: Please provide an update on the CIV process. Who is currently subject to CIV when appearing at a local USCIS field office for an interview or to obtain a benefit?

A: Currently, all applicants for naturalization appearing for their interview are subject to the CIV process at the field office.

Q: USCIS has indicated that it will eventually expand the CIV process to include adjustment of status applicants. When will USCIS expand the scope of CIV to include applicants appearing for adjustment of status interviews? Will any other individuals appearing at USCIS field offices be subject to CIV in the future?

A: USCIS has not set a date for expanding the use of the CIV process to applicants for immigration benefits other than naturalization.

Our immigration attorneys in Los Angeles report that the field office currently only verifies the identity of naturalization applicants (Form N-400).

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