USCIS Customer Service Tools Outage

Our team of Los Angeles-based immigration lawyers has just learned that the United States Citizenship and Immigration Services (USCIS) will be conducting system maintenance on Sunday, January 10th to their website. The maintenance will be done during the period of 12 AM to 6 PM Eastern Standard Time.

During this period, their online customer service tools will be unavailable, including:

  • Check My Case Status
  • e-Request
  • Change of Address Online
  • Check Processing Time
  • Civil Surgeon Locator
  • FOIA Status Check
  • Officer Locator
  • Forms by Mail

The Department of Homeland Security apologizes for any inconveniences this may cause. Our U.S. immigration attorneys remind you that during this time, you will be able to use the National Customer Service Center (NSCS)’s telephone hotline to receive case status updates. The number is 800-375-5283.

If you or a loved one have immigration questions, do not hesitate to contact us directly for a FREE immigration consultation.

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