Monthly Archives: February 2021

Navigating the USCIS Contact Center

Navigating the USCIS Contact Center AILA Doc. No. 19101631 | Dated February 10, 2021 Recent Changes to the USCIS Contact Center USCIS has recently updated the USCIS Contact Center phone-tree system. Specifically, the USCIS Contact Center no longer requires numeric prompts and is now completely speech enabled through an Interactive Voice Response (IVR) system. USCIS […]